We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role. Position Summary The primary responsibility of a Product Specialist is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintain a primary focus on training and development on sales proficiency process
• Complete all training and demonstrate the ability to effectively execute to company expectations
• Executes style guide directives by overseeing all aspects of merchandising, visual and labeling
• Ensure daily task lists are completed by store teams
• Ensure inventory accuracy according to company asset protection standard work
• Drive proficiency using Living Spaces Guest Engagement Model
• Connect behaviors in the Guest Engagement model to expected sales outcomes
• Self assess daily results and partner with Leadership on behavioral expectations to improve
• Complete a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
• Drive proficiency using Living Spaces Guest Engagement Model and Guest Satisfaction
• Help to execute style guide directives and Daily Task List
• Help to build a culture throughout store that drives the following positive company expected outcomes
• Actively support and contribute to the store with the goal of helping the entire team delight guests and achieve revenue targets
• Utilize all tools to the company standard
• Ensure check-out/in processes is executed
• Ability to work weekends and most holidays
• Able to work in a fast-paced environment

Qualifications Education/Experience: High School Diploma or GED equivalent. 1 years of retail experience in a direct customer interactive environment preferred. High volume experience is preferred. Equivalent combination of education and experience will be considered. Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs. Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E-Verify

KEY JOB RESPONSIBILITIES:

• Manage all departments in the showroom.
• Oversee all sales including margins, volume, quotas, and closing ratios, while developing and implementing future goals.
• Handle all customer related issues escalated above the Guest Experience Manager.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Provide exceptional leadership to the sales, guest experience, and visual teams.
• Coach members of the staff to build individual and team success in a professional manner.
• Maintain budgeted administrative costs including wages and supplies.
• Audit the performance of employees and provide additional support or training if needed.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Hire, train, and coach the sales team.
• Prepare and administer performance evaluations for assigned staff.
• Provide timely and effective communications.
• Attend monthly staff meetings.
• Other duties as assigned, essential or otherwise.

KNOWLEDGE/SKILLS/ABILITIES:

• High School diploma (Bachelor Degree in Business preferred).
• 2-4 years of proven experience in furniture retail management in a commissioned based sales environment.
• Previous supervisory experience is a must.
• Intermediate knowledge of Microsoft Office.
• Ability to learn in-house computer programs.
• Ability to work flexible hours, including nights and weekends, and travel as needed.
• Exceptional verbal and written communication skills.
• Knowledge and experience in team building skills.

We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role. Position Summary The primary responsibility of a Product Specialist is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintain a primary focus on training and development on sales proficiency process
• Complete all training and demonstrate the ability to effectively execute to company expectations
• Executes style guide directives by overseeing all aspects of merchandising, visual and labeling
• Ensure daily task lists are completed by store teams
• Ensure inventory accuracy according to company asset protection standard work
• Drive proficiency using Living Spaces Guest Engagement Model
• Connect behaviors in the Guest Engagement model to expected sales outcomes
• Self assess daily results and partner with Leadership on behavioral expectations to improve
• Complete a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
• Drive proficiency using Living Spaces Guest Engagement Model and Guest Satisfaction
• Help to execute style guide directives and Daily Task List
• Help to build a culture throughout store that drives the following positive company expected outcomes
• Actively support and contribute to the store with the goal of helping the entire team delight guests and achieve revenue targets
• Utilize all tools to the company standard
• Ensure check-out/in processes is executed
• Ability to work weekends and most holidays
• Able to work in a fast-paced environment

Qualifications Education/Experience: High School Diploma or GED equivalent. 1 years of retail experience in a direct customer interactive environment preferred. High volume experience is preferred. Equivalent combination of education and experience will be considered. Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs. Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E-Verify