Full Time
Chesterfield, Fort Gratiot, Lapeer, Richmond, Sterling Heights
Posted 6 months ago

KEY JOB RESPONSIBILITIES:

  • Manage all departments in the showroom.
  • Oversee all sales including margins, volume, quotas, and closing ratios, while developing and implementing future goals.
  • Handle all customer related issues escalated above the Guest Experience Manager.
  • Work with the Visual Presentation Manager regarding product placement.
  • Report changes in policy and other information to staff members.
  • Provide exceptional leadership to the sales, guest experience, and visual teams.
  • Coach members of the staff to build individual and team success in a professional manner.
  • Maintain budgeted administrative costs including wages and supplies.
  • Audit the performance of employees and provide additional support or training if needed.
  • Ensure complete and adequate documentation of procedures and tasks completed.
  • Complete various report functions in a timely manner.
  • Hire, train, and coach the sales team.
  • Prepare and administer performance evaluations for assigned staff.
  • Provide timely and effective communications.
  • Attend monthly staff meetings.
  • Other duties as assigned, essential or otherwise.

KNOWLEDGE/SKILLS/ABILITIES:

  • High School diploma (Bachelor Degree in Business preferred).
  • 2-4 years of proven experience in furniture retail management in a commissioned based sales environment.
  • Previous supervisory experience is a must.
  • Intermediate knowledge of Microsoft Office.
  • Ability to learn in-house computer programs.
  • Ability to work flexible hours, including nights and weekends, and travel as needed.
  • Exceptional verbal and written communication skills.
  • Knowledge and experience in team building skills.

Job Features

Job CategorySales Manager

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